You can always reach us by filling the form below or sending an email directly to info@kreafolk.com or info.kreafolk@gmail.com. Please describe your issue with as much detail as you can so we can answer your questions as soon and as clear as possible. If your question regards a purchase or download issue, please provide an Order ID which can be found in your order confirmation email or a screenshot proof of your purchased order.

Our customer support hours are Monday - Friday, 9am - 5pm Asia Pacific Time, and we'll do our best to get in touch with you within 8 hours during normal business hours. Cheers!