You can always reach us by filling the form below or sending an email directly to or Please describe your issue with as much detail as you can so we can answer your questions as soon and as clear as possible. If your question regards a purchase or download issue, please provide an Order ID which can be found in your order confirmation email or a screenshot proof of your purchased order.

Our customer support hours are Monday - Friday, 9am - 5pm Asia Pacific Time, and we'll do our best to get in touch with you within 8 hours during normal business hours. Cheers!